All sign orders must be submitted to PGE at least eight (8) business days prior to the delivery date. Orders submitted within this time frame will be shipped via regular ground delivery. Orders submitted outside this time frame will be shipped best way to insure the signs are delivered prior to the start of your tournament.
Example: Signs are scheduled for delivery on Friday, May 11th. Final sign order must be submitted by the previous Wednesday at Noon EST. Proofs will then be provided. Proofs must be reviewed and final changes must be submitted no later than Tuesday 9:00AM EST.
Rush fees (20%) will apply to any and all orders received and submitted within 6 business days of the required delivery date and/or final production approval received within 5 days of the event.
One set of proofs will be provided FREE of charge. Additional proofs will be billed at $15 per sign, not per set. (To avoid being billed excessively for revised proofs, please be sure to submit the most accurate information on the initial order)
Logos must be received in editable-vector format or jpg / pdf 300 dpi or better. Logos meeting these requirements will be submitted to the graphics department as is. *Accepted formats: .jpg, .tif, .bmp, .pdf, .psd, .ai, .eps, CorelDraw, Freehand, Illustrator and Photoshop.* Please note: Right-clicking on an image from a webpage is not acceptable.
Logos received with a white background may be altered to have a transparent background. A $10 per logo charge will apply per the customer’s request.
Poor quality logos will result in a $25 per hour charge for the graphic artist to correct/reproduce.